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Serhii Panteleiev, First Deputy Head of Main Investigation Department of National Police: "As soon as family loses contact with serviceman, they should contact nearest police station at their place of residence." The disappearance of a soldier on the front line poses a serious challenge for the family, which is left without answers on where to begin the search. People who occasionally contact our editorial office express confusion about the correct course of action, what to expect from law enforcement agencies, and how effective investigations into such criminal cases are, as they often feel that no substantial progress is being made. 12 366 18 
