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In 2026, utility services in Ukraine are under significant scrutiny. Key developments include the government's decision to recalculate utility charges, ensuring citizens pay only for services received. This measure, led by Svyrydenko, aims to address overbilling issues. Meanwhile, in occupied Donetsk, residents face dire humanitarian conditions with challenging access to basic utilities, exemplified by drilling through ice for water. In Kyiv, infrastructure challenges persist, with incidents like burst pipes causing significant residential disruption. Throughout Ukraine, the majority of citizens are actively saving electricity, indicating a general awareness of utility conservation amidst changing economic landscapes.

What changes are being made to utility charges in Ukraine?

The Ukrainian government has decided to recalculate utility charges to ensure citizens pay only for services actually received. This aims to address discrepancies and reduce overbilling, providing a fairer utility payment system for the public.

How are people in occupied Donetsk dealing with utility deficiencies?

Residents in occupied Donetsk face severe utility deficiencies, finding themselves in a humanitarian crisis. They resort to drilling through ice in barrels to access water, reflecting the dire state of utility services under occupation.

Why have Kyiv residents experienced increased utility issues recently?

Kyiv residents have encountered utility issues such as flooded buildings due to burst pipes. These incidents highlight ongoing challenges with the city’s aging infrastructure, which continues to affect the reliability of utility services.

Are Ukrainians actively reducing their utility consumption?

Yes, nearly all Ukrainians reported efforts to conserve electricity, with a substantial portion, 96%, practicing electricity-saving measures consistently. This reflects a widespread commitment to reducing utility consumption amidst economic pressures.

What measures has Ukraine taken to prevent utility disconnections?

During martial law, Ukraine has prohibited utility disconnections due to unpaid debts. This ensures continued access to essential services despite financial difficulties, underlining the country's commitment to supporting citizens in challenging times.

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Kharkiv’s municipal enterprises owe more than UAH 30 billion for electricity and gas, Shmyhal says. VIDEO Kharkiv’s municipal enterprises owe more than UAH 30 billion for electricity and gas, Shmyhal says. VIDEO Kharkiv’s debt, namely that of the city’s municipal enterprises, for electricity and gas, exceeds UAH 30 billion. 2 462 28 Previously in trend: Rates for housing services and utilities

Kharkiv has formed largest systemic debt for gas and electricity among Ukrainian cities – media Kharkiv has formed largest systemic debt for gas and electricity among Ukrainian cities – media The accumulation of debts is occurring against a backdrop of constant attacks on energy infrastructure. This means that the industry needs resources not only for current operations but also for restoration and protection. Due to the accumulation and non-payment of debts, there is a risk of... 5 575 42 Previously in trend: Rates for housing services and utilities

Utility charges to be recalculated. People should pay only for services received, Svyrydenko says Utility charges to be recalculated. People should pay only for services received, Svyrydenko says In Ukraine, charges for certain utility services will be recalculated. 2 359 15 Previously in trend: Restoration of the power grid Electricity restoration

Life in "DPR": residents of occupied Donetsk drill through ice in barrels to get water. VIDEO Life in "DPR": residents of occupied Donetsk drill through ice in barrels to get water. VIDEO The situation with housing and utility services in Russian-occupied Donetsk continues to deteriorate, turning into a genuine humanitarian catastrophe. As Censor.NET reports, a telling video has appeared online demonstrating the realities of life in the city under occupier control. 6 954 37 Previously in trend: Occupied territories - Crimea and Donbas

Ukrainians to get utility bills recalculated - Svyrydenko Ukrainians to get utility bills recalculated - Svyrydenko The Cabinet of Ministers has adopted a decision that changes the approach to payment for housing and utility services for the public. 9 147 30 Previously in trend: Attacks on the energy sector Restoration of the power grid

"There is no heat, but water has gone": entrance in high-rise building in Kyiv flooded due to burst pipe. VIDEO "There is no heat, but water has gone": entrance in high-rise building in Kyiv flooded due to burst pipe. VIDEO Another large-scale accident on the heating networks has been recorded in Kyiv, which led to the flooding of part of a residential building. A video recording of the incident was published on his page by Serhii Rudyk, a member of the Ukrainian parliament and an officer of the Armed Forces of... 4 335 20 Previously in trend: The heating situation in Kyiv

Three communities on the left bank of Kupiansk district left without electricity, gas and water - DSA Three communities on the left bank of Kupiansk district left without electricity, gas and water - DSA Due to the proximity to the combat line, three communities on the left bank of the Kupiansk district of Kharkiv region were completely left without utilities. 609 0 Previously in trend: War

Almost all Ukrainians save electricity and are in favor of compensation - poll Almost all Ukrainians save electricity and are in favor of compensation - poll Almost all Ukrainians - 96% - said they try to use electricity sparingly. Of these, 74% do it always, and 22% do it from time to time. 53 0

Russian woman praises her wooden barrack: "It’s paradise place - kindergarten, school, bathhouse under your nose. River is nearby. There is heating. There is no gas or hot water, though". VIDEO Russian woman praises her wooden barrack: "It’s paradise place - kindergarten, school, bathhouse under your nose. River is nearby. There is heating. There is no gas or hot water, though". VIDEO A video has been posted online showing a resident of a Russian city praising her living conditions in an old wooden barrack. 13 975 72

Due to war, many regions of Russia have problems with utilities - British intelligence Due to war, many regions of Russia have problems with utilities - British intelligence In recent months, a number of regions of the Russian Federation have experienced disruptions in heating and electricity supply as a result of Russia’s wartime policy. 2 332 11

Skabeeva told Russians about frozen Americans: "14 people became victims of frost. In Moscow, it’s -30 and it seems to be not bad". VIDEO Skabeeva told Russians about frozen Americans: "14 people became victims of frost. In Moscow, it’s -30 and it seems to be not bad". VIDEO Kremlin propagandist Olga Skabeyeva told Russians about abnormal frosts in the United States and frozen Americans. 12 221 38

Half of Russia left without gas, water and electricity due to accidents - Moscow Times Half of Russia left without gas, water and electricity due to accidents - Moscow Times Utility failures have occurred in at least 43 Russian regions, leaving hundreds of thousands of Russians without heat, electricity, water and gas. 17 063 57

Cabinet of Ministers has lifted moratorium on utilities shut-off for debts Cabinet of Ministers has lifted moratorium on utilities shut-off for debts The Cabinet of Ministers of Ukraine has repealed the provisions of a resolution that prohibited charging and collecting penalties (fines, fines) for debts for housing and communal services for households, as well as terminating the provision of services in case of non-payment. 17 982 129 Previously in trend: Rates for housing services and utilities

Bakhmut utility workers, despite shelling, carefully perform their work: "Heroes of Bakhmut. There is explosion two hundred meters away. It’s smoking, and they’re taking out the garbage!". VIDEO Bakhmut utility workers, despite shelling, carefully perform their work: "Heroes of Bakhmut. There is explosion two hundred meters away. It’s smoking, and they’re taking out the garbage!". VIDEO A video recording of the work of Bakhmut utility workers, who are trying to fulfill their duties despite the shelling, has been published online. 5 315 8 Previously in trend: War

It is prohibited to disconnect utilities due to debts during martial law, - Ministry of Reintegration It is prohibited to disconnect utilities due to debts during martial law, - Ministry of Reintegration It is prohibited to disconnect utilities due to debts during martial law 5 291 21 Previously in trend: Russian aggression against Ukraine War

Ukraine Minister of Social Policy Reva calls excessive gas bills illegal and not subject to payment Ukraine Minister of Social Policy Reva calls excessive gas bills illegal and not subject to payment Bills with excessive gas tariffs which people received in January are illegal and must not be paid. 25 470 188 Previously in trend: Rates for housing services and utilities

Utility fees risen in occupied Crimea Utility fees risen in occupied Crimea The utility fees in Russia-occupied Crimea have increased by 11 percent since the beginning of this year. 58 873 216 Previously in trend: Occupation of Crimea

Law on mandatory installation of heat and water meters in residential buildings comes into force Law on mandatory installation of heat and water meters in residential buildings comes into force The law on commercial metering of services for supply of thermal energy and water, which obliges operators of external engineering networks (heating networks, water canals) to equip 100 percent of residential houses with per house accounting nodes (heat energy, water), came into force in Ukraine. 70 558 178

Citizens owe 25.2 billion hryvnia for utilities, - State Statistics Service Citizens owe 25.2 billion hryvnia for utilities, - State Statistics Service In June 2017, the population debt for consumed utility services has decreased by 0.1 percent, or 19 million hryvnia ($739,290) compared to May. 32 853 185

Kyiv residents to pay twice as much for apartment block maintenance Kyiv residents to pay twice as much for apartment block maintenance The Kyiv city administration has increased the maintenance fee for apartment block residents from 3 hryvnia to 6.43 hryvnia ($0.25) per square meter. 88 106 259 Previously in trend: Rates for housing services and utilities

Several Kyiv neighborhoods might be left without hot water until heating season Several Kyiv neighborhoods might be left without hot water until heating season The threat is linked to possible halt in operations of the thermal power station #6 (TPS-6). 51 245 128

Ukrainians with unpaid communal services to receive no utility subsidy since May 1, - government Ukrainians with unpaid communal services to receive no utility subsidy since May 1, - government Starting from May 1, the Cabinet of Ministers of Ukraine decided not to provide citizens with grants for the payment of communal services for the next period if they failed to pay utility bills over two months. 107 259 260 Previously in trend: Rates for housing services and utilities

Citizens owe 11.9 billion hryvnia for heating and hot water, - Statistics Service Citizens owe 11.9 billion hryvnia for heating and hot water, - Statistics Service Ukrainian citizens owe 11.9 billion hryvnia ($440.7 million) for heating and hot water services. The amount increased by 6.7% in February from that owed in January 2017. 27 649 130 Previously in trend: Rates for housing services and utilities

"I will not allow increasing utility rates for people," PM Hroisman says "I will not allow increasing utility rates for people," PM Hroisman says The price of gas for the population will not increase. 50 065 316 Previously in trend: Rates for housing services and utilities

No reason for increase in utility rates, Vice Prime Minister Rozenko says No reason for increase in utility rates, Vice Prime Minister Rozenko says As of today, there are no reasons to increase utility rates for the population (gas, electricity) in 2017. 44 606 195 Previously in trend: Rates for housing services and utilities

Unified utility bills for Kyiv residents are void, - Kyivenerho Unified utility bills for Kyiv residents are void, - Kyivenerho The single utility bills distributed to Kyiv residents by Main Data Processing Center are invalid. 68 366 126

Ukraine’s Justice Ministry launches online database of persons having unpaid public services Ukraine’s Justice Ministry launches online database of persons having unpaid public services The Ministry of Justice of Ukraine has created a unified electronic register of persons with unpaid debts for public utilities. 90 849 160

Cabinet decides on new algorithm of heating bills calculation Cabinet decides on new algorithm of heating bills calculation Bills for central heating services provided in apartment houses without heating counters will be calculated based on average city consumption data received from houses with heating counters installed and operating. 56 181 62 Previously in trend: Rates for housing services and utilities

"No errors or mistakes," - Kyivenerho on heavy heating bills "No errors or mistakes," - Kyivenerho on heavy heating bills The utility provider says the heating bills were issued correctly and no mistakes were made. 151 376 402 Previously in trend: Rates for housing services and utilities

Kyiv’s utility provider suspends issuing heating bills over wrong rates, - Vice Prime Minister Rozenko Kyiv’s utility provider suspends issuing heating bills over wrong rates, - Vice Prime Minister Rozenko Rozenko expects Kyivenerho PJSC to recalculate the utility cost and provide the citizens with correct heating bills in the near future. 69 176 216

Public utilities could be paid in installments not on credit, PM Hroisman says Public utilities could be paid in installments not on credit, PM Hroisman says Prime Minister of Ukraine Volodymyr Hroisman specified that a regulatory act recently submitted to the government provided possibility to get public utilities by installments rather than on credit, which meant no interest accrual. 34 203 121 Previously in trend: Rates for housing services and utilities Hroisman's Cabinet

Cabinet amends calculations of utility-related subsidies Cabinet amends calculations of utility-related subsidies Ukraine’s government has amended the order of calculating subsidies that cover utility payments for citizens. 156 662 200 Previously in trend: Rates for housing services and utilities

Families that file for subsidies will pay less for utilities than last year, - PM Hroisman Families that file for subsidies will pay less for utilities than last year, - PM Hroisman Many Ukrainian families that have applied for subsidies will pay less for utility services in 2016 than last year. 31 531 164 Previously in trend: Rates for housing services and utilities

National utilities commission to consider new heating, hot water tariffs National utilities commission to consider new heating, hot water tariffs The National Energy and Utilities Regulatory Commission will meet on June 9 to set up tariffs for heating and hot water supply for private consumers. 19 415 110

Utility providers in occupied Sevastopol demand residents to pay "Ukrainian" debts Utility providers in occupied Sevastopol demand residents to pay "Ukrainian" debts Sevteploenergo utility company files numerous lawsuits prior to the heating season to recover debts accumulated by the residents before the occupation of Crimea by Russia. 86 736 808 Previously in trend: Occupation of Crimea

Power tariffs to increase effective Sept. 1 On Sept. 1, the second increase in power tariffs for citizens will come into force. In general, the cost of electricity will increase by 23% compared to current rate. 106 080 582

Gas price for consumers will rise by 280%, heat supply by 66% - Bank of Ukraine Head Gas price for consumers will rise by 280%, heat supply by 66% - Bank of Ukraine Head The Ukrainian government and the International Monetary Fund have agreed upon increase in gas tariffs for consumers by 280%. The price of heat supply will be raised by 66%. 274 286 1 556

Gas tariffs in Ukraine will increase in first quarter of 2015 Gas tariffs in Ukraine will increase in first quarter of 2015 The National Regulatory Commission in the energy and utilities sector will review the price of gas for consumers in terms of increase in the first quarter of 2015. 103 882 634

Kyiv Residents Participating in ATO Are Exempt From Utility Bills Residents of Kyiv, who are taking part in the anti-terrorist operation in the Donbas, and members of their families, as well as the families of dead soldiers are exempt from paying for housing and communal services. 10 369 87